FAQs

What goes into your products?

Every single product I make is crafted with non-toxic, skin-safe, and eco-friendly ingredients. I started The Scent Bloom Studio because I wanted clean, beautiful scents I could feel good about — and that's exactly what I put into every bottle and diffuser I create for you.

How long will my scent last?

It really depends on which product you choose! Body sprays typically last 4–6 hours, perfumes 6–8 hours, diffusers 30–60 days, and room & linen sprays instantly freshen your space with a beautiful lasting effect. No matter what you pick, I want you to enjoy every single spritz.

Do you offer free shipping?

I occasionally run free shipping promotions — the best way to catch them is to follow me on Instagram @thescentbloomstudio or check back here regularly. Standard shipping typically takes 3–5 business days.

What if I'm not happy with my order?

Your happiness means everything to me! If something isn't right, please reach out within 14 days of receiving your order and I'll personally make it right. I stand behind every product I create.

How do I join one of your workshops?

I host workshops every Saturday and I'd love to have you! You can purchase your spot directly through the website. Our workshops are available both via Zoom and in person — you choose whichever works best for you.

Planning to bring a group of 10 or more? Email us directly and we'll set everything up, plus we offer a special group discount for larger bookings. Come bloom with us!

Are your products safe for sensitive skin?

Yes! I formulate my body sprays and perfumes to be as gentle as possible. That said, everyone's skin is different, so I always recommend doing a small patch test first if you have very sensitive skin. Your comfort and safety come first, always.

Do your products contain parabens?

No, our products do not contain parabens. Parabens are preservatives commonly found in water-based products like lotions and creams, so they aren't typically present in fragrance oils, wax, dyes, or wicks. If you're avoiding parabens across all applications, you'll be pleased to know that our reed diffuser bases and room & linen spray bases are also completely paraben-free.

Are your fragrance oils vegan and cruelty-free?

Our fragrances are cruelty-free and vegan-friendly. We never test on animals and fully support cruelty-free alternatives to all animal testing.

Our fragrance oils are composed of both natural and synthetic ingredients. To comply with global legislative requirements, some of the base chemical compounds used in the industry may have been tested on animals at some point in their history. However, none of our finished products — including our fragrance oils — are tested on animals by us or our suppliers.

How do I contact Customer Support?

To help us address your concerns as quickly as possible, please have the following ready before reaching out:

  • Your order number
  • The email address associated with your order and account

If part of your order arrived damaged, has missing items, or appears to have been lost in transit, please also include:

  • Name of the damaged or missing products
  • Number of damaged or missing items
  • Photos of the damaged items (if applicable)
  • Whether everything else in your order was delivered successfully

If your order has missing or damaged items, you may also use our automated reimbursement system to request a replacement quickly and easily.

Holiday Schedule

Our online store and physical location are closed on the following days so our team can spend well-deserved time with their friends and families.

  • New Year’s Day — January 1
  • Martin Luther King Jr. Day — Third Monday in January
  • Presidents’ Day — Third Monday in February
  • Memorial Day — Last Monday in May
  • Juneteenth — June 19
  • Independence Day — July 4
  • Labor Day — First Monday in September
  • Columbus Day — Second Monday in October
  • Veterans Day — November 11
  • Thanksgiving Day — Fourth Thursday in November
  • Christmas Day — December 25

Orders are always fulfilled in the order they were received after we reopen from a closure. We recommend placing time-sensitive orders 3–4 days in advance during these busy seasons.

If you have additional questions about our holiday schedule, please contact us.